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Kiln Sauna Group

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Enno DavidsonEnno Davidson
Enno Davidson

Browser Sync Stopped Working Properly

Restoring Chrome sync on a new device has not gone as smoothly as expected because bookmarks appeared, but some saved settings and passwords did not. The account is signed in correctly, so I am unsure whether the sync is incomplete or needs to be reset. Has anyone contacted support for a partial sync problem, and what did they recommend checking first? It would help to hear whether the issue was fixed without removing the whole profile.

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Van Vidle
9 hours ago

Partial Chrome sync is easier to explain when bookmarks have returned but passwords or settings are still missing. For this partial sync, https://chrome.pissedconsumer.com/customer-service.html helps focus the support request on the signed-in account, sync settings, device type, and which data categories are enabled. Those details can separate an incomplete sync from a profile problem without immediately removing everything. A useful reply can suggest the safest check first and confirm whether the existing profile can be preserved. That keeps the recovery process simple and avoids unnecessary changes to data that already synced correctly.

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